How Can We Help?
We're here to assist you with any questions or issues
Email Support
Get help via email - we typically respond within 24 hours
uniquestudiosapp@outlook.comResponse Time
We aim to respond to all inquiries within 24-48 hours
What to Include
- Description of your issue
- Device type and iOS version
- Screenshots if applicable
Frequently Asked Questions
Navigate to Settings in the app and select "Remove Ads". Make a one-time in-app purchase to enjoy an ad-free experience. The purchase is linked to your Apple ID.
- • Make sure you're signed in to the App Store
- • Check that your payment method is valid
- • Try restarting the app and your device
- • Go to Settings > Restore Purchases
Go to Settings in the app and tap "Restore Purchases". This will restore any previous in-app purchases associated with your Apple ID at no additional cost.
Our app supports DMV practice tests for all 50 US states. Select your state from the home screen to access state-specific questions.
Yes! Once you've loaded the questions for your state, you can practice offline. Some features like AI insights require an internet connection.
Refunds are handled through Apple. Go to reportaproblem.apple.com, sign in with your Apple ID, find your purchase, and select "Request a Refund".
Troubleshooting Guide
App crashes or freezes
- • Update to the latest version of the app
- • Restart your device
- • Free up storage space
- • Update iOS to the latest version
Questions not loading
- • Check your internet connection
- • Force close and reopen the app
- • Clear app cache in Settings
- • Reinstall the app if needed
Purchase not recognized
- • Use "Restore Purchases" in Settings
- • Sign out and back into App Store
- • Wait a few minutes and try again
- • Contact us if issue persists
Statistics not updating
- • Complete tests fully before exiting
- • Check you're using the same account
- • Sync from Settings > Sync Data